Assessing Non-Revenue Water with the AWWA Water Audit Method
Course Length: 2 Hours | 0.2 CEUs*
This eLearning course provides comprehensive training on auditing water and revenue losses that contribute to Non-revenue Water in water utilities. It highlights the operational and financial issues arising from these losses.
This is the first course in an AWWA's series on Controlling Non-Revenue Water in Drinking Water Utilities.
Objectives
- Understand that water and revenue losses reduce system efficiency and cost money.
- Learn the meaning of the term Non-revenue Water and realize the problems it creates.
- Appreciate that losses can be non-physical such as metering and billing error, and physical losses of leakage.
- Track the water you supply from source to customer using the AWWA Free Water Audit Software.
- Know how to assign costs to the losses that occur in your utility.
- Analyze your water audit data yearly by using the AWWA Compiler Software Tool.
Description
Participants will discover that auditing can uncover water and revenue losses present in every water utility. Treated water often leaks from primary supply infrastructure, failing to reach customers. Additionally, inaccurate customer water meters and billing errors lead to lost revenue. These issues, known as Non-revenue Water (NRW), impact utility operations and finances, and compromise reliable service delivery to customers.
This course includes the following modules:
Module 1: Defining Non-revenue Water and Water Audits.
Module 2: Using the AWWA Free Water Audit Software version 6.
Module 3: Using Performance Indicators to Track Progress in Controlling Non-revenue Water.
This course is non-refundable.
Certificates of Completion
*AWWA will award a Certificate of Completion upon success passing of this course. This does not automatically imply that your state agency will award you CEUs. It is the individual's responsibility, before registering for any continuing education credit program, to contact the appropriate licensing agency.
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