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Webinar

Implementing Reliability Maintenance Programs to Optimize O&M

October 22, 2025
11:00 am - 12:30 pm
Online

(Times listed in Mountain time zone)

Fee per person: $75-member, $120-nonmember

Can’t attend? Register now and watch later, on-demand!


*This webinar is included in the 2025 Annual Webinar Subscription.
*Subscribers will be registered separately.

Objectives

  • Recognize the importance of incorporating reliability practices in the optimization of operations and maintenance practices.
  • Summarize the benefits of implementing a reliability maintenance program at a utility.
  • Give examples of successful reliability maintenance projects and recognize project benefits to the utility.
  • Identify strategies to sustain and improve vertical asset reliability.

Expert Panel

Moderated by: Tammy Whipple, Principal Consultant, AMCL

Kevin Campanella, Utility Planning Leader, Burgess & Niple, Inc.

Joan Gausvik and Scott Furman, Asset and Planning Manager, City of Tulsa - Water and Sewer Department

Description

Learn key strategies and steps you can take to implement and sustain a successful reliability program from any stage of your reliability journey. This session includes a high-level overview of maintenance reliability; the journey and lessons learned from three utilities successfully implementing reliability maintenance projects; tips for developing strategies to sustain and improve asset reliability; and a panel discussion with audience engagement.

A key component of any Asset Management Program is the optimization of operations and maintenance practices. In 2023, an AWWA Asset Management Maintenance and Reliability Subcommittee was formed to promote an understanding of how maintenance and reliability practices support asset management and sustainable infrastructure. The subcommittee has been gathering and developing resources from utilities that have already embarked on maintenance reliability journeys. This session is to share case studies and best practices to support other organizations in their development and refinement of processes, tools, and systems that facilitate and uphold maintenance, reliability, and asset management best practices for vertical assets. Maintenance and reliability programs can help an organization advance its asset management program and implement sustainable business practices.

This session has been organized to provide utilities with insight into developing strategies to optimize operations maintenance and asset reliability. We have developed the following agenda to ensure applicability and value to organizations at any stage of their reliability journey:

High-level overview of maintenance reliability.

Portland Water, San Jose Water, and Tulsa Water and Sewer Utilities will share their experiences of successfully implementing maintenance and reliability practices. These overviews will include the overall processes, milestones, benefits, key takeaways, and lessons learned.

The session will finish with a panel discussion providing the audience with the opportunity to ask questions and gain further insight from the expert presenters. The longest phase of an asset’s life cycle is operations and maintenance. Many practices can be put in place to optimize this phase and improve asset reliability. Join us to learn strategies and steps that you can take to implement successful maintenance and reliability programs.



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Certificates of Completion

AWWA issues Certificates of Completion for webinars that are viewed in full. Criteria for credits varies from state-to-state. Please contact your licensing agency to see if they will accept our Certificate of Completion. Learn more at awwa.org/credits.