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Webinar

Innovating Utility Communication with Emerging Technologies

October 7, 2026
11:00 am - 12:30 pm
Online

Times listed in Mountain time zone.

Fee per person: $75-member, $120-nonmember

Can't attend live? Register now so you can watch the recording later.


Subscriber Notice: This webinar is included in the 2026 Annual Webinar Subscription. Subscribers are registered separately and do not need to purchase this webinar through the AWWA Store. For more instructions, visit Subscriber FAQs.

Objectives

  • Learn how new technologies can be used to improve both internal communications with staff and external outreach to customers.
  • Identify how a utility communications team can leverage modern tools.
  • Explore strategies for using digital communication tools, improving consistency and trust in internal and external communications.
  • Gain practical insights into identifying communications technology solutions that fit a utility’s size, goals, and resources.

Description

This webinar will explore how utilities can leverage a range of technologies, including AI, social media, and internal platforms, to improve both internal communications with staff and external engagement with customers.


Disclaimer:
The mention of specific products or services in AWWA webinars does not represent AWWA endorsement, nor do the opinions expressed in such webinars reflect the views of AWWA. AWWA does not endorse or approve products or services.
Registration Terms:
Webinar registration is priced per person. Each registrant receives live and/or on-demand access for one person on a single computer. Sharing links is prohibited.
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  • Once your checkout is complete, you will receive an AWWA order confirmation email from service@awwa.org.
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  • Your personalized On24 access link will open the live webinar OR the recording, if the webinar already aired.
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Certificates of Completion

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