From Legacy to Modern: Columbia Water's Digital Transformation Story - FREE Sponsored Webinar, Presented by Hansen Technologies
Times listed in Mountain time zone.
Fee per person: FREE
Can't attend live? Register now so you can watch the recording later.
Subscriber Notice: This webinar is included in the 2026 Annual Webinar Subscription. Subscribers are registered separately and do not need to purchase this webinar through the AWWA Store. For more instructions, visit Subscriber FAQs.
Objectives
- Learn Columbia Water's budget prioritization framework- how they funded new meters and customer experience initiatives by strategically reallocating dollars already in their budget.
- See the integration-ready technology foundation that makes modern meters AND AI possible-without creating more silos.
- Learn the playbook for turning customers into "superfans" through proactive service.
Expert Panel
- Clint Shealy, Assistant City Manager, Columbia Water
- Bobby Slaton, EVP Americas, Hansen Technologies
Description
Join us for an exclusive conversation with Columbia Water as they share their real-world journey from fragmented legacy systems to an integrated, modern utility operation and how they're now exploring modern technology like AI while creating exceptional customer experiences. In this 45-minute webinar, you'll hear directly from Columbia Water about their strategic approach to digital transformation: updating to meters, replacing siloed legacy infrastructure with integration-ready technology, exploring AI capabilities, and reallocating maintenance costs to initiatives that turn customers into superfans.
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Registration Terms:
Webinar registration is priced per person. Each registrant receives live and/or on-demand access for one person on a single computer. Sharing links is prohibited.
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