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E-Learning

Planning and Managing the Meeting

Online: EL268 self-paced eLearning course

Course Length: 2 Hour | 0.2 CEU*

Learn how to plan and manage your meeting from who should attend and how to engage them during the meeting.

This course is the third in an AWWA's series on Facilitation Fundamentals for Public Service Leaders.

Objectives

  • Apply the principles of good meeting agenda creation.
  • Use good practices during the meeting to keep people engaged.
  • Recognize difficult behaviors and possible solutions.
  • Explain the benefit of reflection to close out meetings.
  • List steps that can be taken to insure follow up after the meeting.

Description

Learn how to recognize good facilitation skills and techniques. Understand how to engage a variety of learning styles. Recognize difficult behavior causes and solutions. Learn how to use reflection at the end of a meeting and ensure follow up after every meeting.

This course includes the following modules:

Module 1: Managing the Meeting

Module 2: Closing Out The Meeting

Module 3: Basic Facilitation Skills

Module 4: Dealing With Difficult Situations

This course is non-refundable.

Certificates of Completion

2 Hours

*AWWA will award a Certificate of Completion upon success passing of this course. This does not automatically imply that your state agency will award you CEUs. It is the individual's responsibility, before registering for any continuing education credit program, to contact the appropriate licensing agency.