How to Track Your Progress at Controlling Non-Revenue Water for Small Water Utilities
EL292 is for small systems only.
Objectives
- Explain what performance indicators are and how they are used.
- Distinguish between the different types of performance indicators.
- Explain why traditional percentage indicators are misleading.
- Define the AWWA Non-revenue Water performance indicators and their benefits.
- Assess the volumes and costs of Non-revenue Water in your system reliably.
- Compare the performance indicators of your system with other systems that compile an AWWA Water Audit.
- Formulate the actions to take to address the greatest sources of Non-revenue Water in your system.
Description
This course is part of an eLearning program made possible through the collaboration of the American Water Works Association (AWWA), the US Department of Agriculture (USDA), and the Partnership for Safe Water.
Course participants will learn about the Non-revenue Water performance indicators calculated by the AWWA Free Water Audit Software. The use and interpretation of these important performance indicators is explained, and reliable comparisons of utility performance are illustrated. AWWA’s performance indicators provide an improved way to target your water loss control efforts and track your performance in controlling Non-revenue Water.
Certificates of Completion
*AWWA will award a Certificate of Completion upon success passing of this course. This does not automatically imply that your state agency will award you CEUs. It is the individual's responsibility, before registering for any continuing education credit program, to contact the appropriate licensing agency.
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